Privacy Policy

Effective Date: 29 May 2026
Last Updated: 29 May 2026

Welcome to Silva Forest Solutions (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information transparently and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our services.

1. Information We Collect

We may collect and process the following types of information:

Information You Provide Directly

• Name
• Email address
• Phone number
• Company or organisation name
• Any information submitted through contact forms, enquiries, consultations, or email communications

Technical Information
When you use our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website URLs

Cookies and Analytics
We may use cookies and similar technologies to:

• Improve website performance
• Analyse visitor behaviour
• Maintain website security
• Remember user preferences

You can control cookie settings through your browser.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and requests
• Provide our service
• Improve our website and user experience
• Communicate important updates
• Maintain website security and prevent fraud
• Comply with legal obligations
• Conduct internal business administration and analytics
• We will only use your personal data where we have a lawful basis to do so under UK data protection laws.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
  

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Trusted service providers and technology partners
• Hosting providers
• Analytics providers
• Legal or regulatory authorities where required by law
• All third parties are required to process your data securely and lawfully.

5. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal, accounting, or regulatory obligations
• Resolve disputes and enforce agreements
• When information is no longer required, it is securely deleted or anonymised.
  

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration or destruction
  

However, no internet transmission or electronic storage system is completely secure.

7. International Transfers

If we transfer your information outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

8. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)
  

For more information, visit the ICO website at https://ico.org.uk.

9. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:
Silva Forest Solutions
Website: https://silvaforest.solutions
Email: info@silvaforest.solutions